PREAMBLE
The present general conditions of sale (GTC) apply to any booking made on the website, for a maximum of 4 rooms. The term "customer" means any natural person making a booking on the website, whether as a private or professional. The customer recognizes having been aware of all the necessary information about the nature, destination and the terms and conditions of booking of the services made available on the website. If necessary, the customer has requested and received all the additional information in advance to make a reservation in full knowledge of the facts. Any booking made via the website implies the complete acceptance of the general terms and conditions. The GTS may be supplemented by special conditions of sale included in the description of the performance, as well as by conditions of sale of the service providers, that can be accessed on their website or on-site.
I – CAPACITY
The customer acknowledges that they have the legal capacity to contract, that is to say, be an adult and not be under guardianship or trusteeship. He also says to use the site in accordance with these terms and conditions, in its name and in the name and on behalf of all the beneficiaries of the services ordered by him on the site (hereinafter : the "Beneficiaries") to which these terms and conditions will be binding on you. The client is financially responsible for the use of the website in their name and for the account of the Beneficiaries, except in the case of fraudulent use was not due to his fault or negligence. The client guarantees the truthfulness and accuracy of the information provided by him, in his name and for the account of all Beneficiaries using data on the site. The Company reserves the right to refuse to contract with a client in the event of fraudulent use of the site or violation of these terms and conditions.
II – RIGHT OF WITHDRAWAL
Under article L121-21-8 of the consumer Code, the services offered on the site by the Company are not subject to a right of withdrawal pursuant to articles L. 121-21 and following of the consumer Code concerning distance selling. Therefore, the services ordered on the website, are subject exclusively to the conditions of cancellation and modification provided in these terms and conditions, and the client may not invoke the right of withdrawal.
III – PRICE
The prices are indicated in euros, VAT included. Any change in the applicable rate, or introduction of new taxes by the competent authorities, will be automatically reflected in the price of the invoice date. The prices shown include only those services strictly mentioned in the booking. The additional services provided by the hotel at the time of the stay and, if applicable, the tax will be added to the price of the booking. The prices listed on the site may be changed at any time by the hotel without prior notice. Only the price indicated in the confirmation of the booking is binding. No trip booked before the implementation of a promotional offer will not be entitled to a refund, even partial.
IV – ONLINE ORDERS
At the time of placing an order, the customer must :
- Fill in the identification form with all the requested information or provide the customer number if it has one.
- Fill out the order form online with all the references of the selected products or services.
- Validating his / her order after verification.
- Make payment in accordance with the conditions laid down, and to confirm the order and the regulations in the case of prepayment, or provide their bank details for a flexible plan.
Please contact the Villa at +212 688086038. The confirmation of the order implies acceptance of these conditions of sale, you acknowledge to have fully understood and waiver of its own conditions of purchase or other conditions. The data provided and the recorded confirmation will be worth proof of the transaction. Confirmation will be worth signing and acceptance of transactions. The Company will transmit to the client, by any means (electronic mail, regular mail, fax, etc), the confirmation of the registered order. The reservation is only final after receipt of the confirmation sent to the customer by the Company. The prices, terms, and conditions of a booking relate only to the sale of hotel rooms for their utility first (hosting). The villa reserves the right to change the rates, terms and conditions, or to cancel the reservation if the rooms are used for other purposes (shooting photo, shooting, showroom, interviews, etc).
V – METHODS OF PAYMENT ONLINE
Depending on the type of booking, the payment may be required in full at the time of the order (prepaid) or at the end of the stay (flexible plan). In all cases, the customer must provide a credit card number to guarantee the reservation, via a secure transmission. In the case of a prepayment, the credit card information allow to charge the credit card for the total amount of the stay in a secure way. The customer's bank account is debited on the day of the order, and the invoice is to be sent on the day of departure. The credit card used for the booking must be presented upon arrival by the carrier, otherwise, a new card will be required for the regulation. In the case of care by a third person, security documents will be required. The hotel also reserves the right to conduct a pre-authorisation on the credit card at any time prior to arrival. The tourist tax must be paid on arrival or departure.
VI – THE STAY
Check-in (arrival) : The rooms are available from 14.00 on the day of arrival. Check-out (departure) : The client must leave the room before 12: 00 on the day of departure, unless otherwise agreed (to default, an additional night will be charged). In the event of unexpected departure or interruption of your stay, the villa must be informed 24 hours in advance. the villa reserves the right to charge 100% of the price of the stay. In case of no-show (reservation is not canceled, customer is not present), the villa will charge 100% of the price of the stay on the warranty card. The entire villa is non-smoking.
VII – ANIMALS
Les animaux ne sont acceptés dans l’établissement.
VIII – FORCE MAJEURE
Force majeure is defined as all external event unpredictable and insurmountable that prevents the client or the hotel, to perform all or part of the contractual obligations. In case of force majeure, the performance of the mutual obligations shall be suspended, and each party shall bear the costs resulting from it. Customers will only be additional costs related to the prosecution of the voyage.
IX – RESPONSIBILITIES
The Company declines any responsibility in case of theft, loss or degradation of the personal effects of the guests during their stay. The customer will be responsible for any damage, degradation, or act of vandalism caused by it, the participants or the staff under his charge, as movable, decoration, and real estate belonging or not belonging to the villa. As a result, the Company may require the customer to leave the establishment without any compensation or refund, and refund the damage caused. The Company is only bound by an obligation of means for the online sale and cannot be held responsible for damages resulting from the use of the Internet (loss of data, intrusion, virus, service interruptions, etc).
X – INTELLECTUAL PROPERTY
The contents of the internet site of the villa is the property of the Seller and its partners, and is protected by laws relating to intellectual property. Any total or partial reproduction is prohibited and constitutes an infringement of copyright.
XI – APPLICABLE LAW
The present General Conditions of Sale are governed by the moroccan law. The disputes fall within the exclusive jurisdiction of courts in morocco.
